Cleaning & housekeeping

A clean, ready property,
every single time.

Regular or one-off cleaning, preparation before an arrival and upkeep between occupants. The same level of care, every time.

  • ThoroughA defined checklist
  • FlexibleOne-off or regular
  • In La RéunionWest coast and South
Illustration of the Cleaning & housekeeping service

01. What we take care of

A complete service, tailored to your needs.

  • Routine cleaning

    Living areas, kitchen, bathrooms, floors and surfaces.

    Included
  • Pre-arrival preparation

    Beds made, linen in place, the property ready to welcome guests.

    Included
  • Turnaround cleaning

    Between two occupants or after a stay.

    Included
  • Appliance check

    Visual check of appliances and supplies.

    Included
  • Regular upkeep

    Scheduled visits at the agreed frequency.

    Depending on the job
  • Issue reporting

    Any problem or maintenance need reported with photos.

    Included

02. Why call on us?

Real-life situations, simple solutions.

03. How does it work?

A clear process, from start to finish.

  1. 01

    Scope

    Together we define the rooms, the frequency and the points to watch.

  2. 02

    Scheduling

    The visit is scheduled around your dates or planned stays.

  3. 03

    Cleaning

    The cleaning is done according to the agreed checklist.

  4. 04

    Report

    You receive a confirmation, with photos if agreed.

Good to know

  • Checklist agreed before the first visit
  • Products and equipment specified in the quote
  • Any issues found are reported
  • Frequency adjusted to your needs
  • Price agreed before we start

04.

Sample report

Clear, detailed follow-up after every visit.

Property preparation

Job completed

Date
14 September, 10:30 am
Location
L’Hermitage
Service
Pre-arrival cleaning
Photos
6 photos
Notes
Property ready, one light bulb to replace.

Photo preview+3

  • Date and timeTime-stamped visit.
  • LocationExact address.
  • On-site photosDated pictures.
  • ObservationsDetails and any findings.
  • Final sign-offReport sent to you.

Illustrative example: actual content depends on the agreed job.

05.

What’s included

A clear service, with no surprises.

IncludedIn our service
On request / other serviceAs you need
  • Cleaning of the agreed roomsFollowing the agreed checklist.
  • Linen launderingHire or washing.
  • Bed makingWith the linen provided.
  • High windowsAfter assessment.
  • Kitchen and bathroomsThorough cleaning.
  • After-works cleaningDepending on the site.
  • Emptying the binsOn every visit.
  • Outdoor upkeepTerrace, surroundings.
  • Appliance checkVisual inspection.
  • Buying suppliesWelcome products.
  • Issue reportingWith photos.
  • Key handoverTo occupants.

07. Frequently asked questions

Answers to your questions about our cleaning & housekeeping service.

What does the “Cleaning & housekeeping” service from HC Intendance in La Réunion include?

The “Cleaning & housekeeping” service from HC Intendance is available in La Réunion, in Saint-Gilles-les-Bains, L’Hermitage, Boucan Canot, La Saline-les-Bains, Saint-Paul, Saint-Leu, L’Étang-Salé and Saint-Pierre. It includes: cleaning of the agreed rooms, bed making, kitchen and bathrooms, emptying the bins, appliance check and issue reporting. The scope and price are confirmed in a free quote before any work begins.

Do you provide the products and equipment?

The arrangements are set out in the quote, depending on your property and your preferences.

Can you clean between two holiday rentals?

Yes, it’s one of our most common requests. The time slot is organised around check-out and check-in times.

Do you handle the linen?

We can put out and prepare the linen provided. Laundry or linen hire is discussed case by case.

Do you offer regular cleaning?

Yes, at the agreed frequency: weekly, monthly or around your guests’ stays.

What if I notice something was missed?

Let us know promptly: we look into it and agree the next steps together.

Do you do after-works cleaning?

On request, after assessing the site. Mention it in your quote request.

A specific need?
Let’s talk it through.