Maintenance & coordination
Your on-site contact
for every job.
Minor jobs, being there with a tradesperson and coordinating appointments. No more travelling for every little need.
- CoordinatedA single point of contact
- ResponsiveSubject to availability
- In La RéunionWest coast and South
01. What we take care of
A complete service, tailored to your needs.
-
Minor jobs
Small on-site tasks within our scope.
Depending on the job -
Access for tradespeople
Opening the property at the agreed time.
Included -
On-site presence
Present during the job if needed.
Included -
Booking appointments
Arranging time slots with contractors.
Included -
Post-job check
A visual check once the job is finished.
Included -
Follow-up and feedback
You are kept informed of progress and the outcome.
Included
02. Why call on us?
Real-life situations, simple solutions.
-
A tradesperson needs to come in
We open up, stay on site if needed and check afterwards.
-
A breakdown while you’re away
We liaise with the contractor of your choice.
-
Several small jobs
We group and organise the work.
-
Long-term follow-up
A local contact for the routine upkeep of your property.
03. How does it work?
A clear process, from start to finish.
-
01
Request
You describe the job and the context.
-
02
Organisation
We set the time slot with the contractor.
-
03
Job
Access, presence and on-site follow-up.
-
04
Check
You receive feedback, with photos if agreed.
Good to know
- You keep the final say on tradespeople’s quotes
- Contractors of your choice or suggested by us
- Visual check after the job
- Major works not carried out by HC
- Coordination fee agreed in advance
04.
Sample report
Clear, detailed follow-up after every visit.
Tradesperson visit
Job completed
- Date
- 20 September, 8:30 am
- Location
- Saint-Pierre
- Job
- Water heater repair
- Photos
- 4 photos
- Notes
- Work completed, hot water restored.
Photo preview+1
- Date and timeTime-stamped visit.
- LocationExact address.
- On-site photosDated pictures.
- ObservationsDetails and any findings.
- Final sign-offReport sent to you.
Illustrative example: actual content depends on the agreed job.
05.
What’s included
A clear service, with no surprises.
-
Access for the contractorAt the agreed time.
-
Finding tradespeopleLocal suggestions.
-
Presence during the jobIf needed.
-
Small suppliesBought locally.
-
Booking appointmentsWith contractors.
-
Cleaning after the jobAdditional service.
-
Post-job checkVisual inspection.
-
Extended site supervisionOn quotation.
-
Before / after photosAttached to the feedback.
-
Key handoverTo suit your arrangements.
-
Written feedbackOutcome and next steps.
-
Major worksNot carried out by HC.
07. Frequently asked questions
Answers to your questions about our maintenance & coordination service.
What does the “Maintenance & coordination” service from HC Intendance in La Réunion include?
The “Maintenance & coordination” service from HC Intendance is available in La Réunion, in Saint-Gilles-les-Bains, L’Hermitage, Boucan Canot, La Saline-les-Bains, Saint-Paul, Saint-Leu, L’Étang-Salé and Saint-Pierre. It includes: access for the contractor, presence during the job, booking appointments, post-job check, before / after photos and written feedback. The scope and price are confirmed in a free quote before any work begins.
Do you carry out the work yourselves?
We only carry out minor jobs within our scope. For anything else, we coordinate tradespeople.
Can you find a tradesperson?
We can suggest contractors. The choice is always yours, as is the final say on quotes.
Who pays the tradesperson?
The tradesperson invoices you directly, unless a different arrangement is agreed in advance.
Do you stay during the job?
If that is part of the job. Otherwise, we open up, then come back to lock up and check.
Can you handle an emergency?
Subject to availability. Contact us and describe the problem.
Will I receive photos?
Yes, before and after photos can be attached to the written feedback.
